Google Chrome is the king of web browsers but if you’re here it’s probably because the king has gone a bit insane. Is Chrome running slow, crashing, freezing, or not even loading? Are web pages not loading anymore? Is your browser experience getting slower every day?
Google Chrome eats RAM like there’s no tomorrow, so if your Mac computer is low on RAM, then that could be the issue why Chrome keeps crashing. If your Mac is good enough and still unable to run Chrome properly, then the problem is with the browser. Thanks for this post, I thought I was going crazy with the crashes happening since April 30 caused by videos played in Chrome, Safari and even Sublime Text was just causing my machine to crash. I am running 10.14.6 with the Security 2020-002 update but have since reinstalled w/o that update. Create a new Browser user Profile. If your current browser user profile happens to be corrupted then.
If you’re experiencing any of those Chrome problems, you’ve come to the right place. We’re going to show you how to troubleshoot and resolve common Chrome problems that make you feel like Google hates Macs.
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Some fixes will be easier than others but none require advanced knowledge.
If you’re ready to fix Chrome, let’s begin!
Is it your Mac or Chrome that is slow?
Chrome isn’t an independent entity, it’s a part of a whole Mac system. So before you deal with Chrome, make sure the problem isn’t in your macOS. A quick example — the outdated system caches causing your Chrome plugins to crash. Or is your Mac gasping for free space?
A clever path is to give your macOS a good cleanup, first. We like CleanMyMac X app for this purpose as it finds and cleans all redundant & conflicting files across all your folders. So, take 2 minutes to tidy up your Mac with CleanMyMac X, and let’s move further.
CleanMyMac is available for a free download here — this app is notarized by Apple, so no worries. Common Chrome problems on Mac (and their fixes)Mac battery draining fast
Chrome is known for its fast performance, which it gets by using your Mac’s CPU more than other browsers. But more CPU usage means more battery drain. If you use your laptop on the go, this can become a huge issue. What good is performance if your battery is completely drained and you can’t turn on your Mac?
If Mac battery life is important to you, then there’s a simple trick that should be a big help. Often there is a tab or an extension that is hogging your resources and burning through your battery life by itself.
Follow these steps to find the offending site or extension:
Now you can determine what sites and extensions use up the most memory in Chrome. You can still visit one of these sites but maybe don’t leave it open in a tab anymore. Also, remember that even sites that aren’t memory hogs can still be a battery drain if you have a lot of tabs open.
Close resource-hungry and unnecessary tabs and the time you get from a battery charge should start to improve.
Chrome is running slow
Does Chrome on your Mac feel like browsing through a swamp? If browser responsiveness is slowing, it’s time to drain the swamp.
Why is Google Chrome so slow? We mentioned earlier that Chrome is resource-heavy, especially on your CPU. Chrome is fast when your Mac has the resources available, but when they are limited, and Chrome is demanding more than your Mac can give – swamp time.
The tip from the previous section will help a lot, but if you’re still experiencing slowness, there are other fixes you can turn to.
Let’s start by focusing on the cache. Chrome loves storing lots of your web browsing data. At first, it can help speed things along, but soon Chrome’s pockets are being weighed down by cache, particularly if your Mac is low on space or memory.
To manually delete your Chrome cache on Mac:
Again, there’s another method for clearing out your cache, cookies, browser history, autofill form data, and a whole lot more. You can use the free version of CleanMyMac X. There’s surely no easier way to manage not just the cache that’s slowing down Chrome, but also your privacy and security — if these things are important to you (they should be).
To delete Chrome cache and other browsing data with CleanMyMac X:
Or you can even use CleanMyMac X’s System Junk cleanup tool that not only removes Chrome cache files but also gets rid of “temporary” files that clog up your system. So, hopefully, your browser will get a bit snappier. Сhrome using significant energy on Mac
“Chrome using significant energy” may be a sign of general memory overload on your computer. Try opening your Activity Monitor and check off a few memory consumers.
Disable background synchronization
There’s another setting that may help you out. Sadly, it’s buried too deep in Chrome’s Preferences but according to many users, it should greatly reduce energy consumption by Chrome.
What does it do? It stops the websites from communicating with your Mac (even after you’ve left that site). Was it enabled by default is a different question.
Chrome keeps freezing
Your browser is not just slow as a snail but keeps freezing? A spinning circle appears for a while? This is ordinary trouble with web browsers after continued use. And it may relate to the problem with the browser cache.
We've already told you how to remove the Chrome cache, so just go to the previous section and choose the way that works best for you: manual or easy one. Hopefully, this will help you to get rid of the spinning beach ball and fix the freezing issue.
Other ideas to try:
Some services, like Dropbox, Alfred, and notably, Google Drive are constantly self-updating in the background. As in the previous step, you can use Activity Monitor and force-quit these processes.
Google Chrome is not responding
However, if your browser is not responding at all and you can't open the menu to clear the cache, browsing history, or delete extensions, try to force quit Chrome and then launch it again.
There are a few possible ways to force quit Google Chrome. Here is our comprehensive guide 'How to force quit Mac applications' that offers five different ways to deal with unresponsive apps. Pick your favorite one.
There are is a number of background plugins operating invisibly on every Mac. They could be various helpers, updaters, and everything else that supports the main application. For example, Chrome itself has an updater app that constantly communicates with the server. So, once again, go to your Activity Monitor and scan through your open processes. Try quitting anything Google-related there.
Another idea to try is to free up your RAM (random access memory) in the Terminal. This should unfreeze your Chrome, at least temporarily.
See if Chrome is feeling better now.
Google Chrome keeps crashing
Chrome freezing is one thing but crashing? That’s a much bigger issue as it’s a sign that something is broken. But what do we do with things that are broken around here? We fix them!
Probably the most common cause of crashes is a byproduct of one of Chrome’s strengths – its constant stream of exciting extensions. They make our browser experience more enjoyable and productive, but occasionally one of these extensions will be corrupted or introduce a bug that causes Chrome to crash.
Here’s what you should do to find a problematic Chrome extension.
To manually disable and remove Chrome extensions:
Spend some time using Chrome without extensions and then slowly turn each one back on until your crashing returns. When you think you have the culprit, simply click the Trash can next to that extension in Settings > Extensions.
An even easier way to manage your extensions is with CleanMyMac X. You get more control over all your extensions, even those from other browsers, and disabling and removing them is as easy as can be.
To disable Chrome extensions the simple way:
Chrome won’t open
Here’s the list of hacks you can try if you want to repair Chrome. When Chrome won’t open, the easiest is to restart your Mac. But that could be a bit disruptive. So here you are, some alternatives:
If that doesn’t help, there’s a possibility that the problem is Google folder permissions.
Web pages not loading in Chrome
“Aw snap!”
This is Chrome’s custom message for when a web page fails to load. If you get this cheeky little message or any other loading error, chances are you’re going to fail to see the funny side.
The reasons for Chrome not loading pages can be wide-ranging and hard to pinpoint, but we’ve collected a checklist of fixes for you to work through.
Hardware acceleration is supposed to speed up your Chrome at the cost of your Mac's hardware resources. But quite often this feature crashes things.
Hardware acceleration is found here: Chrome > Settings > Advanced > System
If you’re still unable to load web pages, a reset or reinstall of Chrome may be needed. We cover that very fix in the next section.
Chrome update failed![]()
Chrome won’t update? Some users have experienced the frustration of Chrome refusing to update on a Mac. The first step would just be patience, but if days have passed and you’re still not getting anywhere, a reset or reinstall of Chrome may be in order.
To reset Chrome manually:
Note: Resetting Chrome will not remove your bookmarks, history, and saved passwords. A manual reset can be a bit scary, but as a workaround, you can use CleanMyMac X to reset Chrome without losing any data.
Reset Chrome with CleanMyMac X's free tool:
If the browser is still not updating, download the latest installation file from the web and reinstall Chrome.
More tips to troubleshoot Chrome
Your Chrome browser should now be running great, but wait; there’s more! To improve your future browsing experience we’re sharing some of our favorite Chrome settings. Try these out and fall in love with Chrome even more.
Enable Prefetch
Want your web pages to load even faster? Go to Settings > Privacy and security. Here, select 'Cookies and other site data.' Toggle on 'Preload pages for faster browsing and searching.' This enables 'page prefetch' and makes Google Chrome load pages faster. Now the system will store the page and automatically load it the next time you visit the website.
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You’d be amazed at how much faster you can surf the web and get things done by learning just a few key shortcuts.
For example:
Command + t = new tab
Command + h = hide Chrome Command + r = reload web page
Find the full list of commands at the official Google Chrome Support page.
Frequently Asked Questions
Why does my Chrome keep freezing?
Usually, this is caused be caused by outdated browser caches. Open Chrome’s Preferences to delete recent browser data.
Why does Chrome use so much memory?
Chrome is in a constant back and forth with Google’s servers to process your data. You can help it by optimizing memory usage on your Mac. Use the Mac tune-up app, CleanMyMac X, to free up RAM and you disable heavy memory consumers.
How can I speed up my browsing experience?
As a first step, try removing all the unnecessary extensions in Chrome. Also, try to not use more than 2 memory-heavy services, like DropBox or Google Drive at a time.
That’s it. Hopefully, these fixes have made your web surfing better than it’s ever been. It just goes to show that even drastic problems like Chrome crashing can be solved with a little know-how and helpful apps like CleanMyMac X.
Thanks for reading and stay tuned!
These might also interest you:
Google Chrome is a fantastic web browser, but there aretimes when Google Chrome crashes, freezes, or simply stops responding.
There are a lot of reasons these behaviors can occur, soit’s important to be very methodical when you’re troubleshooting and trying tofix the issue.
This article will walk you through the typical fixes thatresolve this issue, from the most common issues to the more rare and complexones.
1. Make Sure There Are No Internet Issues
The first thing you should check before you worry abouttroubleshooting Chrome is whether your internet connection is down.
Select the Startmenu, type network status, andselect the Network status systemsettings.
Make sure that the current network status is: You’re connected to the internet.
If the status doesn’t say this, you’ll need to work on troubleshootingyour internet connection before moving on.
If the status does say this, you’ll also want to test theinternet connection with a different browser, just to make sure the issue iscentered only on Chrome.
If you can’t connect from other browsers as well, then youknow there’s still a problem with your internet connection and not Chrome.
However, if the other browser connects fine, then you knowthe issue is only with Chrome and you can continue with your troubleshooting.
2. Chrome Didn’t Properly Close
One of the most common reasonsChrome stops responding is because the tabs you’ve closed over time neveractually closed the process. Over time, these Chrome processes add up andconsume all of your RAM.
Eventually, Chrome stopsresponding entirely. This can cause crashing, freezing, or Chrome may not openat all.
To see if this is the case,right-click the taskbar and choose TaskManager. In the Processes tab,you’ll see all of the Chrome processes that are still running in memory.
Right-click on the top-level Google Chrome process (the onewith the number next to it) and select EndTask.
This will close all running Chrome processes, free up RAMspace, and allow you to relaunch Chrome again.
Before you do open Chrome again, it’s a good idea to scrolldown the other processes in Task Manager and end any that shouldn’t be running.This can help free up even more RAM space.
3. Disable All Chrome Extensions
Another common issue thatcauses Chrome to crash or freeze are malicious or poorly designed extensions.When this happens, it’s difficult to know which extension is causing the issue.
Because of this, the easiestsolution is to disable all extensions and then enable only the ones you reallyneed one at a time.
Now, one at a time, enable each extension and restartChrome.
Once you enable an extension that prevents Chrome fromworking properly, you’ve found the problem extension. Uninstall it to fullyrepair Chrome.
4. Use the Chrome Malware Scanner
If none of this worked, you may have malware that’sinterfering with the operation of Chrome. Chrome has a secret weapon againstthis; an embedded anti-malware scanner that will scan your computer and findany problem apps.
To use this scanner:
This will open a window where you can launch the Chromemalware scan. Just select the Findbutton to start the scan.
Once the scan is done, it’ll list all incompatible apps.Just select the Remove button to the right of the app name to remove it.
Hopefully once you’ve removed the problem app, Chrome willstart working fine again.
5. Reset All Chrome Settings
If all else fails, you can reset Chrome to its originalsettings.
This can help because there are times when tweaking thewrong settings can eventually cause issues with Chrome, especially if you’reenabling beta features.
You can fix all of that by resetting Chrome.
This will open a window with a warning that all Chromesettings will be reset. Just select Resetsettings to continue.
Keep in mind that this willdisable all of your extensions, clear temporary data, and it’ll wipe out all cookies.
However, it won’t clear yourbookmarks, history, and saved passwords.
6. Remove Incompatible Applications
There are some applications that can interfere with thenormal operation of Chrome. Chrome can detect this and list the badapplications in a list buried inside Chrome settings.
The check if there are any such apps:
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If Chrome has detected any incompatible applications, you’llsee an option listed here as: Update orremove incompatible applications.
Click this to see the list and remove the applications fromyour computer. After this, Chrome should start working normally again.
7. Uninstall and Reinstall Chrome
Finally, the last resort will be reinstalling Chrome. Youmay not have to fully reinstall it if a simple repair works.
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Select the Startmenu, type Control Panel, and selectthe Control Panel desktop app. Inthe Control Panel, select Programs &Features.
Find Chrome in the list of installed programs, right clickit, and select Uninstall.
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Note: Beforedoing this, make sure you’ve downloaded a fresh copy of the Chrome installer soyou can easily reinstall Chrome.
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Once the uninstall finishes, rerun the Chrome installer youdownloaded. After Chrome has fully reinstalled, it should work normally again.
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As you can see, there are a lot of potential issues that cancause Chrome to crash, freeze, or not even load. However, if you work throughthe steps in this article methodically, you should be able to get it workingfine again in no time.
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